Department

Compliance Basics
Public Administration

Our basic compliance portfolio for the public sector includes all relevant mandatory training, from equal treatment (AGG), data protection (GDPR), and whistleblower protection (HinSchG) to artificial intelligence (AI Act) and other key topics.

Overview

Our training portfolio

All training courses shown are available both as a package and individually.

AGG-compliant citizen interaction in administration: counter checks two citizen case files equally according to official duties
Equal Treatment (AGG)

Ensuring fair treatment in citizen interactions: AGG protected characteristics, complaint procedures, burden of proof ...

Protected citizen file with access card at the administrative desk for GDPR-compliant file inspection and right of access
Data Protection (GDPR)

Processing citizen data in compliance with GDPR: principles, rights of access, data breaches, and practical tips ...

Administrative login with MFA card and secure inbox ensures phishing protection for government data and file management
Information security

Protecting administrative data from cyberattacks: phishing detection, password hygiene, secure file management, mobile devices ...

Integrity in the public sector: administrative code of conduct with decision-making paths and the four-eyes principle
Compliance & ethics

Upholding integrity in the public sector: accepting benefits, gift policies, four-eyes principle, conflicts of interest ...

Municipal recycling station with waste bins and energy-saving guides for environmental protection and ESG in administration
Operational environmental protection

Implementing environmental protection in administration: waste separation, energy efficiency, ESG, circular economy ...

Government AI console with review checkpoints for responsible use in daily administration in accordance with the EU AI Act
Artificial Intelligence (EU AI Act)

Responsible use of AI in daily administration: EU AI Act, ethics, prompting, technical fundamentals ...

Safety board for administrative buildings with PPE kits and hazard assessment cards for compliance with public sector safety regulations
Introduction to occupational safety

Ensuring safe working conditions: Occupational Health and Safety Act requirements, hazard assessment, PPE usage, emergency procedures ...

Service counter with clear distance markers and de-escalation cards for confident conflict resolution and personal safety
Citizen interaction, conflict & personal safety

Mastering difficult citizen interactions with confidence: de-escalation, recognizing aggression, personal safety, emergency protocols ...

Protected reporting channel for confidential workplace conflicts, including duty of care and sanctions under the General Act on Equal Treatment (AGG)
Bullying & sexual harassment

Recognizing workplace harassment early: Warning signs, duty of care, points of contact, and sanctions under the General Act on Equal Treatment (AGG) ...

Additional administrative topics: Board with administrative workflow, volunteer onboarding, and VS-NfD filing cabinet
Additional administrative topics

Supplementary content: Introduction to administrative services, working with external parties and volunteers, and classified information (VS-NfD) ...

Features

Training concept

Flexibility

Anytime, anywhere, thanks to
adaptive e-learning

Learning format

Multimodal with learning objectives, video sequences, and knowledge quizzes

Certificate

Audit-proof issuance upon successful completion of the assessment

Duration

Between 20 minutes and 3 hours, depending on the training

Languages

50+ available

Compliance

Content regularly reviewed by subject matter experts for maximum legal compliance

Our team of experts

Every training topic is designed and vetted by renowned subject matter experts who possess both sound theoretical knowledge and extensive practical experience.

FAQ

Frequently Asked Questions

Here you will find the most important answers regarding mandatory training in government agencies, municipalities, and public institutions—from data protection to documentation.

Which mandatory training courses must government agencies and public administrations conduct?
Do government agencies also have to conduct AI training in accordance with the EU AI Act?
How do government agencies prove to supervisory authorities that mandatory training has been carried out properly?
How does compliance training in public administration differ from that in the private sector?
What data protection requirements apply specifically to employees in public administration?
Are Bridgly’s online training courses suitable for use in government agencies and municipalities?
Contact

Train your employees on specific compliance requirements

Verifiable mandatory training specifically for public administration, from equal treatment to citizen interaction—legally compliant and concise.

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Several files and papers on a desk

Note: Some text, images, and videos on this website were generated using artificial intelligence.
All content is for informational purposes and has been carefully reviewed from a journalistic perspective, but does not claim to be exhaustive or legally binding.