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Legal adviser files a new client's power of attorney and identification form in a lockable cabinet
Unterweisung

Money Laundering Prevention for Legal Service Providers (RDG)

Debt collection service providers and pension consultants handle claims that can be used to conceal cash flows. You learn to recognize risks, apply due diligence obligations, and report suspicious cases.

Tax adviser discusses a client's unusually large cash deposit with two colleagues at her monitor
Unterweisung

Money Laundering Prevention for Public Auditors and Tax Advisors

Tax advisors and public auditors are often the first to spot anomalies in their clients' asset and payment flows. You learn to recognize risks, apply due diligence obligations, and report suspicious cases.

New client signs his beneficial ownership details on a signature pad in a business centre lounge
Unterweisung

Money Laundering Prevention for Company/Trust Service Providers

Service providers for companies and trust assets are considered particularly high-risk and are subject to stricter obligations. You learn to recognize risks, apply due diligence obligations, and report suspicious cases.

Estate agent checks a prospective buyer's ID against the details on her tablet during a viewing
Unterweisung

Money Laundering Prevention for Real Estate Agents

With high values and opaque buyer structures, the real estate market is one of the most important money laundering channels in Germany. You learn to recognize risks, apply due diligence obligations, and report suspicious cases.

Casino receptionist checks a guest's details on screen at the entrance and hands him his guest card
Unterweisung

Money Laundering Prevention for Gambling Providers

At casinos and in online gambling, cash can be converted into seemingly legal winnings. You learn to recognize risks, apply due diligence obligations, and report suspected cases.

Crowdfunding platform employee reviews the shareholder details with two founders in their start-up workshop
Unterweisung

Money Laundering Prevention for Crowdfunding Service Providers

Crowdfunding and crowdfinancing platforms entail industry-specific risks of money laundering and terrorist financing. You learn to recognize risks, apply due diligence obligations, and report suspicious cases.

Gallery owner records the buyer's details before handing over a sold painting as a colleague wraps it
Unterweisung

Money Laundering Prevention for Traders in Goods and the Art Sector

For traders in goods, art intermediaries, and art storage providers, the full due diligence obligations apply once the statutory thresholds are reached. You learn to recognize risks, apply due diligence obligations, and report suspicious cases.

Credit broker checks an applicant's original proof of income against her details in a financing meeting
Unterweisung

Money Laundering Prevention for Credit Intermediaries

Positioned between customer and lender, credit intermediaries are the first to see application documents and proof of income. You learn to recognize risks, apply due diligence obligations, and report suspected cases.

Partner reviews the evidence on a new client's source of wealth with two colleagues at a standing table
Unterweisung

Money Laundering Prevention for Investment Migration Advisors

Residence-by-investment programs attract people who want to legitimize assets of unclear origin. You learn to recognize risks, apply due diligence obligations, and report suspected cases.

Holding company compliance head agrees group-wide rules with the managing directors of two subsidiaries
Unterweisung

Money Laundering Prevention for Non-Financial Holding Companies

Holding structures with several levels of shareholdings and intra-group loans lend themselves to concealing ownership structures. You learn to recognize risks, apply due diligence obligations, and report suspicious cases.

Football agent clarifies the contracting party and payment route of a transfer with a player at the training centre
Unterweisung

Money Laundering Prevention for Football Agents

In professional football, where transfers move large sums, AMLR 2024/1624 explicitly places obligations on agents for the first time. You learn to recognize risks, apply due diligence obligations, and report suspicious cases.

Sponsorship manager checks with compliance colleagues in the stadium lounge who is behind a new sponsor
Unterweisung

Money Laundering Prevention for Professional Football Clubs

Through sponsorship and transfers, clubs can unwittingly become involved in money laundering or sanctions evasion. You learn to recognize risks, apply due diligence obligations, and report suspected cases.

Bank adviser scans a customer's ID in a flat document scanner when opening her account
Unterweisung

Money Laundering Prevention for Credit Institutions

As the central hub of the financial system, banks and savings banks are the primary target of money launderers. You learn to recognize risks, apply due diligence obligations, and report suspicious cases.

Online broker employee calls a client via headset before releasing an unusually large withdrawal
Unterweisung

Money Laundering at Financial, Securities, and Crypto Service Providers

The legal framework of the German Money Laundering Act (GwG) and the AMLR applies to investment firms, financial services providers, and crypto-asset service providers. You learn to recognize risks, apply due diligence obligations, and report suspicious cases.

Payment institution employee holds back a card terminal for a new merchant and reviews the case with his team
Unterweisung

Money Laundering Prevention for Payment and E-Money Institutions

Structured small amounts and misused merchant accounts are among the red flags at payment and e-money institutions. You learn to recognize risks, apply due diligence obligations, and report suspicious cases.

Parcel shop employee inserts a customer's ID card into a reader at the counter before a money transfer
Unterweisung

Money Laundering Prevention for Payment and E-Money Agents

Agents working on behalf of payment and e-money institutions implement the institutions' money laundering prevention on site in customer contact. You learn to recognize risks, apply due diligence obligations, and report suspected cases.

Supermarket manager shows a new cashier what to watch for when customers buy prepaid cards in bulk
Unterweisung

Money Laundering Prevention for E-Money Distribution

Because of their anonymity for small amounts, prepaid cards and vouchers are particularly vulnerable to misuse. You learn to recognize risks, apply due diligence obligations, and report suspected cases.

Leasing company employee checks the ownership details with a managing director in a glazed workshop office
Unterweisung

Money Laundering Prevention for Other Financial Enterprises

The anti-money laundering obligations also apply to other financial enterprises under Section 2 of the German Money Laundering Act (GwG) for which there is no separate industry module. You learn to recognize risks, apply due diligence obligations, and report suspicious cases.

Life insurance clerk presents a surrender payment to a third party to his team leader for review
Unterweisung

Money Laundering Prevention for Insurance Companies

Life insurance policies and capitalization products can be used to park or legalize assets of unclear origin. You learn to recognize risks, apply due diligence obligations, and report suspected cases.

Anti-money laundering officer and her team compare the internal policy with the new EU requirements
Weiterbildung

AMLR Requirements and RTS/ITS for the 2nd Line of Defense

AML officers must know the new provisions of AMLR 2024/1624, including the RTS and ITS, in detail. You learn to put changes compared with the German Money Laundering Act (GwG) into context and to identify implementation gaps.

Anti-money laundering officer and his team rate risk factors at a standing table using a matrix of coloured cards
Weiterbildung

Risk Model and Assessment for the 2nd Line of Defense

The risk model and risk analysis under the German Money Laundering Act (GwG) and the AMLR can be built methodically, documented, and kept up to date. You learn to assess inherent risk, controls, and residual risk.

Anti-money laundering officer presents his annual report to the management board in a meeting room
Weiterbildung

Internal Safeguards for the 2nd Line of Defense

Strategy, policies, procedures, controls, and reports in money laundering prevention can form a coherent management system. You learn to derive effective internal safeguards from the risk analysis.

Analyst reviews an alert from ongoing monitoring on her monitor and discusses it with a colleague
Weiterbildung

Ongoing Monitoring for the 2nd Line of Defense

Ongoing monitoring of business relationships must meet the requirements of the German Money Laundering Act (GwG), the AMLR, and the RTS. You learn to set up monitoring so that anomalies are detected.

Head of internal audit plans the order of audits with two auditors at a standing table using a timeline
Weiterbildung

Audit Plan (AMLR/RTS/ITS) for the 3rd Line of Defense

Supervisors expect internal audit to take a process-oriented and risk-oriented audit approach to money laundering prevention. You learn to derive audit areas and to set audit frequency and depth on a risk basis.

Auditor has a clerk walk her through a test case from her sample at his desk
Weiterbildung

Adequacy and Effectiveness Audit (3rd Line of Defense)

Auditors must assess the adequacy and the effectiveness of money laundering prevention separately. You learn to evaluate findings and to write convincing audit reports.

Team leader points to the risk levels of a planned AI assistant on the meeting room screen as her team weighs it up
Weiterbildung

Artificial Intelligence (EU AI Act) for Advanced Users

Anyone integrating AI strategically into business processes needs more than the fundamentals from Art. 4 EU AI Act. You learn these fundamentals and deliberately go beyond them.

Employee types her first question to an AI assistant while a younger colleague points to the input line
Weiterbildung

ChatGPT for Beginners

As the most widely used AI tool in the workplace, ChatGPT offers features such as research, Canvas, Projects, and Custom GPTs. You learn step by step how to use ChatGPT productively and safely in your day-to-day work.

Employee uploads a long document to an AI assistant in the lounge as an experienced colleague points to the reply
Weiterbildung

Claude for Beginners

Working with Claude ranges from clear prompts to Projects, Artifacts, and integration into everyday work. You learn when Claude is particularly strong and how to make targeted use of its strengths.

At the end of his workday, an employee closes his laptop in his home office, his running shoes ready
Weiterbildung

Productive Working from Home: Structure, Focus, and Boundaries

Working productively, with focus, and in good health from home succeeds with routines and effective collaboration at a distance. You learn to bring structure to your day, reduce distractions, and set boundaries.

Warehouse worker speaks a question into an AI assistant on a tablet at the tool counter as his shift lead helps
Weiterbildung

Microsoft Copilot (Chat) for Beginners

Copilot Chat is the AI assistant in Microsoft 365 for research, texts, and images that works outside Word, Excel, and Outlook. You learn to operate Copilot Chat and to formulate prompts for useful answers.

Colleague shows two co-workers at a standing table how her AI agent completes a routine task on the laptop
Weiterbildung

Langdock

Langdock is an AI platform that brings together multiple models, company data, integrations, and workflows in a single interface. You learn how you use research, creation, agents, and skills in everyday work.

Risk manager runs an emergency drill at a status screen while a board member and the head of IT discuss
Weiterbildung

DORA: IT Risk Management in Banks and Insurance Companies

The Digital Operational Resilience Act has applied directly to banks, insurance companies, and other financial entities since January 2025. You learn about ICT risk management, incident reporting, resilience testing, and third-party risk management.

Security officer explains the incident reporting process by the control room as the managing director signs it off
Weiterbildung

NIS2/KRITIS: Applicability, Registration, Documentation

With NIS-2, the number of regulated companies in Germany grows to around 30,000 entities. You learn to check whether you are affected and to implement registration and reporting obligations.

Developer installs a security update on a test device at the test bench while a colleague documents it
Weiterbildung

Cyber Resilience Act: Requirements for Hardware and Software

The Cyber Resilience Act imposes security requirements on hardware and software with digital elements throughout their entire life cycle. You learn how conformity assessment, reporting obligations, and CE marking work.

Security officer shows the auditor an opened network cabinet during an internal audit as an admin holds the key
Weiterbildung

ISMS Based on ISO 27001: Setup and Evidence

An information security management system based on ISO 27001 has to work in everyday operations and be verifiable in an audit. You learn to structure the scope, risk assessment, controls, and certification according to ISO.

At the start of a focus session, an employee places her phone face down in a bowl, as her team already has
Weiterbildung

Concentration and Memory: Staying Focused

Focus and memory can be trained, even in the digital working world with its constant sensory overload. You learn how attention and memory work and how to avoid distractions.

In a team session, an employee sorts cards by which tasks give her energy while her team lead helps
Weiterbildung

Purpose at Work: Strategies for Self-Motivation

What counts for motivation is autonomy, competence, and relatedness, as well as the sense of purpose that can be found in work. You learn to recognize your values and drivers and to overcome motivational slumps.

Young colleague calmly and confidently presents her result to a mixed group at a stand-up meeting
Weiterbildung

Empowerment for Women: Becoming Visible and Being Persuasive

For women in their professional lives, becoming visible and being persuasive means confidently tackling typical hurdles and making targeted use of allies. You learn to communicate your performance with confidence and to claim space in meetings.

Sales manager ends the talk at a trade fair stand when competitors bring up prices and steps back
Unterweisung

Antitrust Law and Competition Rules

Antitrust law prohibits agreements on prices, territories, or customers and impermissible information exchange between competitors. You learn to recognize typical risk situations and to respond correctly.

Production manager reviews the new shift plan on screen with the works council chair and an HR colleague
Weiterbildung

Employment Law for Managers

Anyone who leads a team sets working hours, approves vacation, issues formal warnings, and prepares dismissals. You learn to apply the right to issue instructions, working time rules, formal warnings, and dismissals in a legally compliant way.

Team lead brings a chair with a backrest to a pregnant employee at her packing table
Unterweisung

Maternity Protection (MuSchG)

The Maternity Protection Act (MuSchG) requires employers and managers to effectively protect pregnant and breastfeeding employees. You learn to implement employment bans, risk assessments, and reporting obligations.

Instructor shows two new apprentices a lathe they may only use under supervision in the training workshop
Unterweisung

Youth Employment Protection (JArbSchG)

Special protection rules apply to apprentices, interns, and other employees under 18 years of age. You learn to apply the rules on working hours, breaks, prohibited activities, and examination obligations.

Shipping clerk stops a wooden crate before loading as the export control officer shows a screening list on a tablet
Weiterbildung

Export Control, Dual Use & Sanctions

Export control and sanctions law have long affected not only defense companies, but also everyday business operations. You learn to recognize licensing requirements, dual-use risks, and sanctioned partners.

Shipping clerk stops a wooden crate before loading as the export control officer shows a screening list on a tablet
Weiterbildung

Export Control, Dual Use & Sanctions

Export control and sanctions law have long affected not only defense companies, but also everyday business operations. You learn to recognize licensing requirements, dual-use risks, and sanctioned partners.

Colleague pours water into glasses at the kitchen standing table while a coworker takes an apple from the fruit bowl
Weiterbildung

Fit at Work: Methods for Healthy and Mindful Working

For healthy and mindful working, exercise, nutrition, and recovery can be integrated into the workday. You learn to recognize your body's warning signals and to use mindfulness techniques.

Employee holds his chip to the time clock after the early shift while a colleague waits behind him
Unterweisung

ArbZG

The ArbZG sets mandatory limits on working hours, breaks, and rest periods, even for voluntary overtime. You learn to apply maximum working hours, averaging periods, and recording obligations.

Teacher counts her class at the schoolyard assembly point during a fire drill and reports to the head teacher
Unterweisung

Fire Safety in Educational Institutions

In schools and daycare centers, many people spend time in a confined space, including children and adolescents who need instructions. Your employees learn to recognize fire risks and to organize the evacuation.

Care worker wheels a resident through a fire door during an evacuation drill while a colleague holds it open
Unterweisung

Fire Safety in Care Facilities

Fire safety in care facilities relies on the fire safety regulations, alarm procedures, fire compartments, and smoke control doors. You learn to recognize fire risks and to evacuate people with limited mobility.

Two colleagues take a walk between two company buildings during their break and talk quietly
Weiterbildung

Mental Health: Stress Management and Resilience

Stress in everyday work can be recognized and managed, and resilience is not a personality trait but something that can be strengthened. You learn how stress arises and which strategies help in the short and long term.

During an office move, two colleagues set a table in its new place while a coworker unpacks a box
Weiterbildung

Transformation Capability: Helping Shape Change

Accepting and helping shape change is a key competence made up of mindset, reflection, and concrete techniques. You learn to tolerate uncertainty and to recognize your scope for action.

Colleague sits down beside a tense coworker in the lounge and listens attentively as he holds a mug
Weiterbildung

Emotional Intelligence: Perceiving and Managing Emotions

Emotional intelligence determines success in collaboration and is a set of skills that can be trained. You learn to defuse conflicts and to stay capable of action under pressure.

Nurse invites a relative at the ward desk into a quiet side room for a confidential conversation
Unterweisung

Data Protection in Healthcare

Under Art. 9 GDPR, the health data of patients and employees belongs to the categories of data that require special protection. You learn the rules for confidentiality, providing information, access to records, and digital communication.

Visitor ticks a consent box on the sales rep's tablet at a trade fair stand before she saves his details
Unterweisung

Data Protection in Marketing and Sales

Marketing and sales work with personal data every day, and the GDPR, UWG, and TDDDG set tight limits in this regard. You learn the rules for advertising, consent, tracking, CRM, and lead generation.

HR officer drops expired application files into a secure bin while a colleague ticks off deadlines on a tablet
Unterweisung

Data Protection in the HR Department

Across the entire employee lifecycle, the HR department processes the most sensitive data in the company. You learn which employee data you may collect, store, and share.

Employee shows his team leader a misdirected email on his laptop as she calls the data protection officer
Unterweisung

Data Protection for Managers

Managers bear data protection responsibility for their team and for ensuring that their area works in compliance with the GDPR. You learn to organize access rights, instructions, controls, and the handling of incidents.

During an emergency drill a colleague starts the alert chain on the conference phone as the crisis lead signals
Unterweisung

Business Continuity Management (ISO 22301)

Business continuity management according to ISO 22301 prepares companies for disruptions, outages, and crises. You learn to identify critical processes and to stay able to act with emergency plans.

Employee introduces her managing director to a visitor in the reception area as the two shake hands
Weiterbildung

Business Etiquette: Conduct Online and Offline

Anyone who comes across confidently when greeting others, in meetings, by email, and at business meals gains trust and goodwill. Your employees learn the rules of business etiquette, online as well as offline.

Employee hosts a video conference from his desk while a colleague launches a poll as co-host
Weiterbildung

Presenting and Facilitating in the Virtual Space

Convincing presentations and effectively facilitated meetings in video conferences start with technology and setting and thrive on interaction. You learn to hold attention on screen and to lead groups to results.

Sales rep and a colleague run through her key points beside the company car before a client meeting
Weiterbildung

Preparing for Conversations: Going In with a Plan

Before important conversations, it pays to clarify goals and interests, assess the other person, and think through arguments and objections in advance. Your employees learn to go into a conversation with a clear plan.

Colleague leans in and asks a coworker an open question in the lounge corner; she pauses to think before answering
Weiterbildung

Active Listening and Asking the Right Questions

Effective conversations rely on active listening and targeted questions that provide information and prevent misunderstandings. You learn to use listening techniques deliberately and to steer conversations with questions.

Employee presents without notes beside a lectern to a small group while three colleagues listen closely
Weiterbildung

Presenting in Person: Confident and Professional

Presentations decide projects, budgets, and careers, yet many presenters lose their audience with overloaded slides. Your employees learn to build presentations around a clear message.

Colleague asks for feedback on his dashboard draft at the team table while a coworker points out what works
Weiterbildung

Giving and Receiving Feedback: Conversations That Make a Difference

Feedback given in a way that gets through makes a difference in the conversation and strengthens the feedback culture in the team. You learn to phrase feedback appreciatively and to accept it without becoming defensive.

At a standing table in the atrium, a colleague calmly counters a coworker's objection, counting off her reasons
Weiterbildung

Arguing Persuasively: Rhetoric, Voice, Body Language

Persuasive argumentation combines rhetoric, voice, and body language and uses models such as the five-sentence technique. You learn to build arguments logically and to refute objections.

Mediator sits between two colleagues in a quiet meeting room and listens closely as one of them speaks
Weiterbildung

Conflict Management: Using Mediation Constructively

Conflicts in a team can be identified and classified by type of conflict and by escalation stage according to Glasl. You learn to resolve conflicts constructively using mediation techniques.

Manager and HR specialist conduct a structured job interview with an applicant at the meeting table
Weiterbildung

Conducting Job Interviews Professionally

Job interviews decide who fills a position and at the same time shape how applicants see the company. You learn to conduct structured interviews and to stay within legal limits.

Before a termination meeting, a manager places a glass of water at the empty seat while the HR partner waits
Weiterbildung

Conducting Termination Meetings: Clear and Respectful

Termination meetings require coordination with HR, an unambiguous message, and professional handling of shock, anger, or tears. You learn to conduct these conversations clearly, respectfully, and in a legally compliant way.

At the start-of-shift briefing, an employee openly owns up to his mistake and the shift lead nods approvingly
Weiterbildung

Error Culture and Psychological Safety in Teams

Teams with high psychological safety learn and perform better, and both managers and team members contribute to this. You learn to build a constructive error culture and psychological safety in the team.

Project lead takes time for a personal conversation over tea with a business partner in the lounge
Weiterbildung

Intercultural Competence: Arab States

Working with business partners from the Arab states follows its own communication styles and negotiation habits. You learn to understand values and etiquette and to avoid typical misunderstandings.

Business partner presents her business card with both hands to a buyer, who receives it the same way
Weiterbildung

Intercultural Competence: China

Many collaborations with partners from China fail because of cultural misunderstandings such as overlooked hierarchies and loss of face. Your employees learn to understand guanxi and face and to apply etiquette.

Sales manager and two colleagues open a video call with business partners in the meeting room by making small talk
Weiterbildung

Intercultural Competence: USA

The USA seems culturally familiar, and precisely for this reason its friendly surface is misunderstood as commitment. Your employees learn to handle small talk and negotiations confidently.

Colleague sums up in a workshop which rules the international team has agreed on, and everyone nods
Weiterbildung

Working in and Understanding Intercultural Teams

Successful collaboration in intercultural teams requires understanding cultural dimensions and recognizing misunderstandings. You learn to reflect on your own conditioning and to develop shared team rules.

Colleague with a lunch tray asks two coworkers if he may join them, and one of them invites him to sit
Weiterbildung

Networking with a Goal: Contacts Inside and Outside the Company

Targeted networking inside and outside the company requires clear networking goals and also makes use of digital platforms. You learn to make contacts authentically and to maintain relationships over the long term.

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